The Sanchar Saathi portal has crossed 30 crore visits, according to the Department of Telecommunications (DoT) and the Ministry of Communications, in a release dated October 5, 2026. Since its launch in May 2023, the citizen platform has helped recover more than 14 lakh mobile devices and block 60.96 lakh phones reported lost or stolen.
The portal lets users report suspected fraud calls and messages, check the mobile connections registered in their name, block compromised handsets and verify a phone before buying it. The government describes it as a “citizen-centric tool” in the fight against telecom fraud.
How Is Sanchar Saathi Tackling Telecom Fraud?
Fraudulent communication reports filed stand at 12.80 lakh, with 59.82 lakh cases acted upon. More than 50 lakh mobile connections have been disconnected. Through coordination between the DoT, telecom service providers and state police, 37.85 lakh handsets have been traced.
Its Chakshu feature handles reports on fake identity verification requests, investment scams and impersonation attempts, giving users a direct channel to flag suspicious contact.
How Does the Portal Connect Telecom Data With Banks?
According to the Ministry of Communications, user reports feed law enforcement, telecom operators and banks. The data also supports the Financial Fraud Risk Indicator system, which assesses fraud-linked mobile numbers and shares its findings with financial institutions and payment providers. This lets a mobile number flagged by citizens become a risk signal for banks and payment apps.
One outlet’s headline cited more than ₹5,000 crore in suspected fraud losses prevented, but that figure was not confirmed across the sources reviewed, so it is not used here.
What Does This Mean for Businesses and Consumers?
For consumers, the practical steps are to check the connections registered against their ID, report suspicious calls or messages through Chakshu, and verify a second-hand phone before purchase. For businesses in fintech, banking and e-commerce, the Financial Fraud Risk Indicator is a sign that telecom-level intelligence is increasingly part of fraud prevention.
Industry Reaction and Expert Commentary
No separate comment from telecom operators, banks or industry bodies was found at the time of writing. The milestone figures come from the government’s own release as carried by the media.
What Happens Next?
The DoT also announced the implementation phase of Special Campaign 6 on October 2, 2026. Watch for updated recovery and disconnection figures and any expansion of data sharing with financial institutions.
Frequently Asked Questions
How many visits has the Sanchar Saathi portal received?
The portal has crossed 30 crore visits since its May 2023 launch, according to a release dated October 5, 2026.
How many lost phones have been recovered through Sanchar Saathi?
More than 14 lakh mobile devices have been recovered, and 60.96 lakh phones have been blocked as lost or stolen.
What is the Chakshu feature on Sanchar Saathi?
Chakshu lets citizens report suspected fraud, including fake identity verification requests, investment scams and impersonation attempts.
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